Jabulani Nzombe

A Journey from Compassion to Compliance

​Phinias' background as a frontline carer is a significant asset in his current role. He can effectively bridge the gap between policy and practice, understanding how compliance measures directly affect those on the front lines. He is committed to fostering a culture of accountability and excellence, ensuring that quality of care remains the top priority. Phinias is a testament to the power of using practical experience to drive systemic improvement. Ion goes here. He began his journey in the care sector in March 2023, dedicating a year to providing direct support and compassionate care to individuals in need. This invaluable experience provided them with a deep, first hand understanding of the daily challenges, responsibilities, and emotional demands of the care environment. It also gave him a crucial perspective on the importance of robust systems and clear protocols in ensuring both client safety and carer well-being.

​Driven by a desire to impact the sector on a broader, more systemic level, Phinias transitioned into a new role as a Compliance Officer in November 2024. In this position, he leverage his practical care experience to develop, implement, and monitor policies that align with industry standards and legal requirements. His work ensures that the organization not only meets its regulatory obligations but also maintains the highest standards of ethical practice.